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Service Seminar OfferingsACDelco continues to offer service seminars as a part of the training offering. These seminars are taught by ACDelco sales personnel at local WD locations or other locations as directed by the WD. Seminars cover technical product content about automotive systems and components, with an emphasis on product features and benefits as well as the operation and serviceability of these parts. Actual vehicle parts and/or components are often used in these seminars to supplement demonstrations. Seminars are designed to be delivered in full–length—about two to three hours—but also incorporate a modular design to be delivered in smaller (50–minute) segments for Lunch and Learn environments at TSS locations. The purpose of delivering this content in a Lunch and Learn setting is to allow the hosting facility an opportunity to provide technicians with quick, product repair–related training during their lunch hour. These seminars are designed to keep technicians abreast of the rapidly changing technology built into today’s cars and trucks as well as provide you with additional product knowledge, up-to–date technical information and diagnostic tips on ACDelco’s top product lines. Each of these seminars will offer participants comprehensive service support while addressing a specific need. A few of the seminars include:
The following seminars cover key service items related to various vehicle systems to prevent early failures of vehicle systems. The seminars provide proper service techniques to improve the technician’s skills when replacing various on–vehicle components. The seminars also cover some of the latest bulletins, service tips and diagnostics when servicing vehicle systems:
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